You can also turn on the remote computer's camera and microphone. In other words, you can go in and make changes without having to disturb the user's workflow. All of these features are fully remote and won't effect the user, even if they are currently using the computer. They have just as many security features Teamviewer has and more features than Teamviewer has (on par with LogMeIn PRO.) Just to name a few, you can get previews of each screen in the Viewer, view only mode, start file transfers and modify the registry, control power (shut down/restart/standby/hibernate, Monitor on/off/standby), command line access, task manager, screen recording via scheduled screenshots, and remote execution and installation. Remote Utilities is an objectively better program over TeamViewer. (I don't need mobile support but I thought I would mention it anyways.) Additionally, you would have to pay a premium for mobile support. I might have done it if it was a one time purchase but unfortunately, everytime there is a new major version, you have to pay again for a new license. I used to use Teamviewer for my remote management needs, but their business plan is just too expensive for my budget.
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